Forum Discussion

bentleighbowls's avatar
bentleighbowls
Contributing User
9 months ago

Confirm Company File

I need a new licence file for our MYOB installation. Please get in touch with me by PM so I can provide all the info required for the file to be prepared.   Thanks Steve B
  • Shella_A's avatar
    Shella_A
    8 months ago

    Hi bentleighbowls,

     

    Thanks for your post and for providing the needed details through a private message. I have successfully confirmed and activated your company file, and the license file has been sent to the email registered here on the Community Forum. Feel free to start a new post again anytime you need help

     

    Also, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

     

    Kind regards,

    Shella

bentleighbowls's avatar
bentleighbowls
Contributing User
8 months ago

Hello? I still require an updated license file. The current license will expire in a couple of days. 

Thanks

  • Shella_A's avatar
    Shella_A
    MYOB Staff
    8 months ago

    Hi bentleighbowls,

     

    Thanks for your post and for providing the needed details through a private message. I have successfully confirmed and activated your company file, and the license file has been sent to the email registered here on the Community Forum. Feel free to start a new post again anytime you need help

     

    Also, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

     

    Kind regards,

    Shella

    • bentleighbowls's avatar
      bentleighbowls
      Contributing User
      8 months ago

      Thanks Shella - all good again. 

      Can I ask why these files only last 2 months? I think 6 or 12 months would work better for you and us.

      • Genreve_S's avatar
        Genreve_S
        MYOB Moderator
        8 months ago

        Hi bentleighbowls, 

         

        Thanks for the response. 

         

        Typically, if you've configured the file for automatic confirmation, there's no need for you to manually confirm it on an ongoing basis. However, automatic confirmation may be interrupted when a new version of the application is released, requiring manual confirmation for the file due to the update. We've made modifications to our system to reduce the frequency of these confirmation prompts.

         

        Please feel free to start a new thread if you need further assistance.

         

        Thanks,
        Genreve

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