Forum Discussion

HPGB's avatar
HPGB
Contributing User
1 month ago

Confirm company file

Can someone from MYOB contact me by email to confirm my company file. I cannot confirm via program online or by phone. Thank you.
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 month ago

Hi HPGB,

 

That does sound like a bit of a tricky spot to be in. We're not able to line up call-backs or email outreach from our side, but the quickest way to get this confirmed is by jumping onto our live chat support through our virtual assistant, MOCA, or submit a case via My Account. The team there can take a look at your company file and help you confirm it.

 

Regards,

Sai 

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