Forum Discussion

BCCB2023's avatar
2 years ago

confirming company file

I am using the old version of MYOB AccountRight Plus v2017.01 and I cannot confirm my company file online or via phone. Can you please help?

  • Hi BCCB2023,

    Thank you so much for your post and welcome to the Community Forum!

    Sorry to hear that you were not able to Confirm/Activate your company File Online: Confirm Online.
    I'd  be glad to help you with this, can you please send me a private message with the following information:

      * Serial number
      *  Company File ID
      * Company File Code or Build Number.

    Looking forward to hearing from you soon.
    Regards,
    Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi BCCB2023,

    Thank you so much for your post and welcome to the Community Forum!

    Sorry to hear that you were not able to Confirm/Activate your company File Online: Confirm Online.
    I'd  be glad to help you with this, can you please send me a private message with the following information:

      * Serial number
      *  Company File ID
      * Company File Code or Build Number.

    Looking forward to hearing from you soon.
    Regards,
    Earl