Forum Discussion

LynP1968's avatar
LynP1968
Experienced User
3 years ago

Creating Letters

Hi   I am trying to get a letter into MYOB Accountright so I can send it to all the customers. There is a list of templates but they are all blank?
CloverQ's avatar
CloverQ
Former Staff
3 years ago

Hi LynPointon 

 

To work with AccountRight, it requires Microsoft Office 2010 or late installed, and it needs to be the 32-bit version. You can view this system requirements sheet for more details related to your AccountRight version.

LynPointon's avatar
LynPointon
Experienced User
3 years ago

Hi Clover

 

MIcrosoft 365 was installed last  year so I would have thought that would be okay?

  • CloverQ's avatar
    CloverQ
    Former Staff
    3 years ago

    Hi LynPointon 

     

    Microsoft 365 also comes with the 64-bit version and the 32-bit version. As far as I know, for Office 2019 and Microsoft 365, the default for new installations is now set to 64-bit.

     

    You can check your installed Office version by starting Word > click on Account > About Word, see if ti says 32-bit or 64-bit at the end of the Microsoft Word line.

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