When I open AccountRight, it takes about a minute to open/load.
I get the 'welcome to AccountRight' screen (where you select the company file) come up twice. In between the program just sits there.
Does anyone know what the issue may be?
Thanks!
Hi stewartbres,
Welcome to the Community Forum!
It seems like the slow loading times and the AccountRight welcome screen popping up twice could be due to a few things, like session timeouts or needing to re-authenticate. Also, make sure your network connection is stable and fast. To get things sorted, please clear your AccountRight cache first, as this can sometimes help resolve odd behavior. I've also reset your file, so please log out and log back in to see if that helps. If the issue sticks around, we might need a diagnostic log to figure out what's going on.
Cheers,
Princess
