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Hi everyone,
Sorry about the hassle, and thanks for hanging in there. We had an incident earlier today where some folks on the newest AccountRight couldn’t log in, but that’s sorted now. That “Uh‑oh! The numbers don’t add up” message is usually down to a browser/cookies thing, a Windows setting, or occasionally a real data issues. Most of the time it’s fixed by clearing your cache and cookies, adding MYOB as a trusted site in Internet Options, making sure Windows is up to date, and trying a different browser or device. You can follow the steps I shared in this post, and also double‑check your computer’s time is synced to Internet time. If it’s still popping up after that, please lodge a support ticket via My Account or give us a call and we’ll dig in further.
Cheers,
MYOB
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