Is a Subscription needed?
I have MYOB Subsciption which fee is $141.00 per month. I do not have any employees so no need for STP, I can lodge me BAS online through ATO portal is there a better option for me. Thanks Teresa
Forum Discussion
Hi there,
I have had a subscribtion for account right plus. I cancelled it about 18mth or so ago, and used the software offline. when I cancelled the subscription i was told i can use it offline. i don't have salary|wages to report. It worked until May. I had to upgrade the file and can't excess it anymore. There is always the pop up error message "something went wrong" restart the software. I have cleared the cach for MYOB. Can anyone advise, how i can open the files again? I have 3 files and only one is working. First one went corrupt and today the second file can't be open. Please advise?
Hi Sammy,
That’s a tough one, a corrupted file and only one that opens is definitely not a great experience. We're keen to get this sorted for you. Nice work getting the cache cleared, by the way. You can still use your file offline, and even after you upgrade you’ll still have access to it. We have an AccountRight hotfix tool that usually fixes the “Something went wrong” error, explained in this forum post. If it’s still not working, you can jump on live chat via our virtual assistant, MOCA, and we’ll help get you back into your files.
Cheers,
Princess
