Forum Discussion

outsourced_01's avatar
2 months ago

Issues setting up emails to send through Outlook

After following the steps outlined in the below instructions and restarting my computer, Emails are not sending, MYOB gives a pop up saying they have been sent via Outlook and all seems to working correctly but they don't go through. 

Sending emails using Microsoft Outlook

 

 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi outsourced_01

     

    There could be several reasons why this issue is happening. It might be related to AccountRight's connection with Outlook or the email address you are sending to. I recommend reaching out to support to troubleshoot this further. You can create a support ticket from the MyAccount window or use live chat through MOCA.

     

    Regards,
    Genreve