Forum Discussion

DamienGM's avatar
DamienGM
Experienced Cover User
5 months ago

Problems with myaccount.myob.com can't choose account

Hi,   I'm trying to log into myaccount.myob.com with our admin account to look at invoices and our billing details, but when I get this prompt on the screen, selecting either account and press "Go ...
browser
  • Earl_HD's avatar
    Earl_HD
    4 months ago

    Hi DamienGM

    I understand this can be frustrating. To address the issue, please clear your browser's cache and history, and then check if the problem persists.

    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
4 months ago

Hi DamienGM

I understand this can be frustrating. To address the issue, please clear your browser's cache and history, and then check if the problem persists.

Regards,
Earl

  • DamienGM's avatar
    DamienGM
    Experienced Cover User
    4 months ago

    Thanks. Weird though it happened on all three browsers at once...

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      4 months ago

      Hi DamienGM,

      You’re very welcome. It is indeed unusual for the issue to affect all three browsers at once. If you have any further questions, feel free to start a new post, and we’ll be happy to assist you.

      Regards,
      Earl

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