Cancel subscription
Hi, I want to cancel my subscription. I cannot get through Support via Chat or contact phone number for cancellations, and at all times (since May) I have been asked to wait for hours. I am now fe...
Forum Discussion
HI Amanda, As I have said in my response previously, calling the number is not a solution as I dont want to waste my time. I have been billed for the month of July but payment did not go through as I have instructed the credit card provider to block the charge. Can you please process the cancellation of the subscription asap and let me know as I do not want MYOB to refer my unpaid account to a debt collector. Thanks.
Hi bs938,
Thanks for following up. I understand you want your subscription cancellation sorted as soon as possible and don’t want your unpaid account referred any further. We’ve already followed up your case with the relevant team and asked them to review this for you. Someone will assist you as soon as a team member becomes available. We’ll keep you posted as soon as there’s an update on the cancellation.
Regards,
Sai
