Forum Discussion

seachange234's avatar
seachange234
Experienced User
2 years ago

Cannot confirm company file 2017 version.

I confirmed my company file 2 months ago and here it goes again. The previous solution does not work anymore it reports that my serial number or registration is incorrect. I have not got a registrat...
  • Isaiah_C's avatar
    Isaiah_C
    2 years ago

    Hi seachange234,

     

    Thank you for the post and for letting us know your concern. I'm sorry to hear that you're having a challenge confirming your company file, and I'll be glad to help you with this. Since you've mentioned that you're on the 2017 version, I need to send you a license file for it to be confirmed. I'll be sending you a private message to get some information and to assist you further.

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
2 years ago

Hi seachange234,

 

Thank you for the post and for letting us know your concern. I'm sorry to hear that you're having a challenge confirming your company file, and I'll be glad to help you with this. Since you've mentioned that you're on the 2017 version, I need to send you a license file for it to be confirmed. I'll be sending you a private message to get some information and to assist you further.

 

 

Please let me know if you need further help.

 

Kind regards,

Sai

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