Forum Discussion

TW_2020

Experienced User

1 year ago

Read-only company file

How do I restore my company file? I keep on getting this message.

Genreve_S

MYOB Moderator

1 year ago

Hi TW_2020,

The pop-up message you received is just informing you that the file needs to go through the confirmation process to remove the read-only restrictions. This process will help you regain full access to your file. You can read through this link if you need help with confirmation.

Regards,
Genreve

TW_2020
Experienced User
1 year ago
Hi Genreve_S,

I tried activating but still the same message is popping up.
- Earl_HD
  MYOB Moderator
  1 year ago
  Hi TW_2020,
  
  If the issue persists, we recommend reaching out to our support team for further investigation. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via My Account.
  
  Regards,
  Earl