Update -Improved Security- 2FA changes
We have recently taken measures to deliver new security functionality to provide contextual and adaptive multi-factor authentication (MFA) controls. As a result, MFA now takes into consideration a ra...
Forum Discussion
Are there any updates on this fix?
There is a gaping security hole in your software that has been in place for three months, and despite my best attempts to contact the help desk, I am told to just keep waiting and monitor this post for updates, but you have not provided any updates.
myobuser20 Try lodging a formal complaint via - feedback@myob.com. Not likely to change the outcome as MYOB seem unconcerned about the security issues raised however it does mean they will respond. A slight improvement on the non-response happening here.
Hi Jill, two weeks of emailing and not even a single response from feedback@myob.com
Disappointing but sadly not surprising.
Their attitude to this issue is extremely perplexing.
Any updates?
Can you advise what the expected process is for closing the file after doing a backup. Currently if we choose File & backup then at the completion of the backup the file automatically closes. BUT when you re-open there is NIL security. No password, No 2FA. There is no opportunity to sign out of the file.
You can't rely on Myob for any assistance as there is no-one that knows their job! They probably all work from home and you know what that means...no work. Forums are our only hope. I suggest you go to "Services" and log out of myob there. Once you do that, you will be required to enter your email address and password every time you open myob on a new day.
Thanks, Jill - I have raised it with the MYOB team ad nauseam, and the best they gave me was to monitor this post. It has been months, and they have provided no updates.
I will email the feedback email as well, hopefully it generates some action.
It appears many people are concerned about this, but they seem to be doing nothing about it.
