Forum Discussion

RhondaMP's avatar
RhondaMP
Experienced Cover User
1 year ago

What happened in that update last night?

What on earth happened in the update that was pushed through overnight?

I can't get the command centre to appear as a full size screen anymore and every time I leave the screen and come back, the command centre has resized itself and moved. 

Why do software engineers create more problems than they solve?

26 Replies

  • Mike_MYOB's avatar
    Mike_MYOB
    Community Manager
    1 year ago

    Hi BronwynHamster (and Jo15 )
    There was certainly no intentional change that would limit customers from being able to open more than 2 files at a time.
    I am getting the team to test this on our end now, but as you and Jo have both had this issue it is definitely a concern.
    There is no correlation between us running a trial of the new look command centre and a limit to the number of files open though

  • marlonnz's avatar
    marlonnz
    Experienced User
    1 year ago

    my command centre looks like half baked, what happened?

     

  • Mike_MYOB's avatar
    Mike_MYOB
    Community Manager
    1 year ago

    Hi marlonnz , this is a trial that has been put out to 3,000 customers today.
    Please check your emails for the communication that has been sent you about being included in this. As someone who is included, you have the opportunity to give feedback on the changes (I believe this is through a link in the command centre itself but I am confirming)

    *Also I have removed the image you included sorry, but as this is a trial we do not want to share the new layout as it is not set in stone until the trial is completed and feedback reviewed

  • marlonnz's avatar
    marlonnz
    Experienced User
    1 year ago

    Hi Mike_MYOB

    haven't seen any email yet...

    could you send me one and confirm how long this trial would take?

  • Mike_MYOB's avatar
    Mike_MYOB
    Community Manager
    1 year ago

    Hi marlonnz , sorry I was on leave on Friday. I have been told that this new look of the command centre was rolled back on Friday. If/when this goes ahead again I will try to work with the team on improving the communication to EAP members 

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