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stephen_bbacc's avatar
stephen_bbacc
User
3 years ago
Solved

Matching Payroll Transactions in the Bank Account

Hello,

I'm having issues with matching payroll transactions in the 'banking transactions' section for our MYOB essentials file. I have recorded the wages using the 'Pay Runs' function in the payroll section and haven't encourtered any issue there. When I go into the 'Bank Transactions' section to 'match or allocate' the payment transaction of the wage it doesn't appear to show the 'pay run' allocation that I entered previous and thus I cannot match the transaction.

It has worked previously and I haven't made any changes in MYOB or to the bank account. The other MYOB functionalities (Payroll & Live Bank Feeds) appear to be working correctly. It just doesn't show the 'pay run' in the matching section so I can reconcile the transaction in the bank account.

Does anyone have an idea of how to fix this issue with 'matching transactions' in MYOB essentials?

Thank you in advance for your assistance in this matter!

Kind Regards,

  • Sam_R's avatar
    Sam_R
    3 years ago

    Hi stephen_bbacc,

     

    Thanks for confirming that. 

     

    In this case, the first thing you will need to do is check that your Electronic Clearing Account is set as the linked account for electronic payments (Accounting menu > Manage linked accounts > Accounts & Banking tab)

     

     

    Next, Go to the Accounting menu and choose Chart of Accounts, click the account your electronic payments will come from (business transactions account), and select the option 'I create ABA bank files for this account'. You will then need to type the three-letter Bank code that identifies your bank, for example, NAB, ANZ, CBA, or WBC, and also type the Direct entry user ID (0000 in your case). Press save. 

     

    Please let me know if the issue persists when you try to download the bank file again. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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  • VickyH's avatar
    VickyH
    User
    2 years ago

    Hi Stephen,

     

    I had the same problem after MYOB updated the version. 

     

    I checked your post and realised it is because the linked account setting in Payroll was automatically changed from our daily banking account to a new account "1-3000 Electronic Clearance Account". Then I changed the link back to "1-1000 daily bank account" and it does appear in the bank transactions to be matched.

     

    However, I realised I used a silly method to correct the STP as I have 5 payruns outstanding to be matched. I reversed the 5 pay runs manually. BUT, just after I reversed all of them, I thought I should do a banking transaction to link 1-1000 to 1-3000, and it won't affect any STP.

     

    Anyway, I updated here and hope more people can be benefit from my experiences.

     

    Thank you all for the ideas provided.

     

    Kind regards,

    Vicky

  • endtop's avatar
    endtop
    Experienced User
    3 years ago

    I'm having the same issue. I paid my employee and then try to match the possible found in the Bank transaction,but its not popping in there. i havent made any changes, and just a day before it was all good all of a sudden i'm having this issue.

     

    please help!!!

    • stephen_bbacc's avatar
      stephen_bbacc
      User
      3 years ago

      Hi Endtop,

      DId you have any luck resolving this issue on your MYOB file?

      I haven't heard anything back from MYOB and I'm struggling on trying to resolve the problem.

      Kind Regards,

      • endtop's avatar
        endtop
        Experienced User
        3 years ago

        Hi Stephen,

         

        No, i havent heard anything back yet from MYOB, still waiting for them to reply.

        I'm still struggling to solve that issue!

         

        Hopefully they will come to us soon.