Hi,
My last reconcilliation date was 31/1/25 but now when I go in it has changed to 30/6/2024.
I thought it was because I had not upated my Financial Year, so I did, but it still has not changed even when I closed MYOB and re-opened.
Anyone else had this happen and can help with a remedy to fix please, much appreciated.
Hi kermie,
You can perform a future dated reconciliation to the year 2999. After completing this, immediately undo the reconciliation. This process can sometimes reset the last reconciled date to the correct one. You can also visit this related posts and help page that you may find helpful.
Reconciliation reports with incorrect date
Reconciling your bank accounts
Editing Reconciliations
If the issue persists, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MYOB Account.
Regards,
Earl
Hi Earl,
Thank you so much for your response and help.
I actually found out that it was not me or my system it was my accountant who had been playing around and they upset it, so now they got to fix.
At least I have your information in case it happens again and not my accountant.
Regards
Kermie
