Forum Discussion
Genreve_S
2 hours agoMYOB Moderator
Hi @cleolu,
That’s a big shock, especially after paying $78 each month and then finding that your team can only access the file in read-only mode.
Because the $1,485 notice and suspension depend on your account's billing details, our support team will need to review this with you directly. The amount can’t be confirmed from the information in the post.
If you’re the primary or billing contact, sign in to My Account, select View my bills, and download the invoice. Then contact our support team so they can look into the charge and access status.
Regards,
Genreve
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