Charges for Employees

Question

For the last two or three invoices I have received the charge has been for "MYOB Business Pro - Base Subscription" but I have not been charged the $3 per employee? &nbsp;I have just been charged for $70 and have been paying 2 employees as per normal for off season. &nbsp;It was charged normally in March but the invoice for April doesn't charge for 2 employees and the May invoice which just arrived is the same, just $70 and no charge for 2 employees. Is anyone else experiencing the same? &nbsp;I processed the monthly pays just last week and it all appears to be working fine??

doreen_p · Answer

Hi TrudiMBBSH,
&nbsp;
Good eye spotting that on your invoices. If your pays for 2 employees are still running fine, then payroll itself is all good. What’s changed is just how your MYOB Business Lite subscription is being billed. Your latest invoices are only showing the base amount ($70) and not the usual per-employee charges. To see exactly what’s going on, you can reach out to our team so they can confirm how your current pricing is set up. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
&nbsp;
Cheers,
Doreen

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Charges for Employees

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