Payroll Discrepancy
- 10 months ago
Hi Slurry,
Thank you for your post, and my apologies for the delayed response.
To identify the correct report, you'll need to generate the Payroll Register Report, as this is the data reported to the ATO for Single Touch Payroll (STP). Generate the payroll register and activity report for the same date range with your STP reports.
If the Payroll Activity Report and the Payroll Register Report match, you can send an update event to update the YTD Verification Report in the STP section. However, if there's a discrepancy between the Payroll Activity Report and the Payroll Register Report, we'll need to investigate further to identify where the discrepancy came from. This could involve checking for any adjustments made after a pay run or errors in data entry.
I hope this helps. If you have any other questions or need further assistance, please don't hesitate to reach out.
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Cheers,
Princess