Forum Discussion

uthpala's avatar
uthpala
17 days ago

Payroll match

Hi Team,   I trying to match the below payment with the payroll but to my surprise no payroll is displaying to match. We started the pay runs at the beginning of 2025 FY.  Really appreciate if ...
match transaction
Payroll
  • Earl_HD's avatar
    Earl_HD
    15 days ago

    Hi uthpala,

    Welcome to the Community Forum! If the transactions are not automatically appearing for matching, you may need to manually search for and select the payroll entries to match with the payment. Additionally, ensure that the filter settings is set up correctly.
     

    If the issue persists, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via  http://myaccount.myob.com/.

    Regards,
    Earl

Chris_McComb's avatar
Chris_McComb
Experienced Cover User
13 days ago

Could you check in the bank reconcile if these payroll transactions are flagged as this will cause the transactions not showing in the match

 

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