Forum Discussion

stephenbpm's avatar
stephenbpm
Contributing User
7 months ago

Payroll Runs Not Loading

I have been unable to access payroll runs for the last couple of days?

When will this be back on line?

1 Reply

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    7 months ago

    Hey stephenbpm,

     

    There haven’t been any reported hiccups with payroll on our end, so it might just be a tech gremlin. First up, check your internet connection to make sure it’s steady. If that doesn’t do the trick, give it a whirl on another device to see if payroll behaves itself there. If it's still the same, you can reach out to our team to see if there's an error message or something else causing the holdup. You can reach them on Live Chat via our virtual assistant, MOCA.

     

    Cheers,

    Doreen