Cancelling Pay Super via MYOB
Hi, I usually pay my monthly super payments via an external Clearing House, and was getting organised to set up for the weekly super payments at the same time as the payroll. To streamline things...
Forum Discussion
Hi JackieBell,
Sounds like you've done all the right things but Pay Super's just not lining up with how you're currently running things. For SMSFs that only have an ABN and no SPIN, that's actually completely normal. Once registration is successful, you'll be able to create the SMSF details in Pay Super, so they can still be paid properly. For any super funds not showing in the list, it's worth checking with the fund directly to confirm their latest details. If they're still not popping up, you can reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account, and they can help locate the fund or guide you further. If you'd like to fully cancel things so it's all neatly wrapped up, you can also ask our team to disable your Pay Super registration on the backend.
Here's a link with more info about super funds that might help as well: Set up superannuation funds.
Regards,
Sai
