Super Payable Incorrect Amount
Last year I had to do a super reversal because I had the wrong bank account ticked. So I did the reversal and it is being shown as reversal complete. Then I redid the super payment from the correct b...
Forum Discussion
Hi Louise678 , if you've previously paid super from the wrong account, you may need to do a journal to transfer the super balance from that account into the correct superannuation liability account. This will ensure the correct amount of super payable shows on your dashboard. See the steps in this help article: https://www.myob.com/au/support/myob-business/payroll/superannuation/checking-how-much-super-is-payable
If that doesn't help, click the chat bubble on that help page and MOCA, our virtual assistant, will help you out.
regards,
Ron
Thanks Ron for the reply.....I know the incorrect balance showing in the Super Payable Widget is totally related to a reversal payment I had to do. The payment is recorded in MYOB as being paid twice so my Super Balance is showing a negative amount on the dashboard. I am wondering if I could do a general journal to fix this? I am not sure though which accounts I should credit and debit to make it work. Is this even a solution to the problem. Could you please advise on which accounts to use for the journal? Louise
