Forum Discussion

Experienced Cover User

9 months ago

Superannuation Payable Widget on Dashboard including amounts it shouldnt

I have just discovered that the superannuation payable widget on the dashboard is including salary sacrifice deduction. This item has nothing to do with super. I have checked that all the pay items ...

Princess_R

MYOB Moderator

9 months ago

Hi Cruisergirl,

The superannuation amount you see on your dashboard is just a quick snapshot based on your payroll settings. You'll need to make sure your payroll settings—like super contributions and pay items—are spot on. For more info, check out this link.

Cheers,

Princess

Cruisergirl
Experienced Cover User
8 months ago
As far as I can see the linked payable accounts are all correct as described earlier. It looks like yet another MYOB glitch unless you can advise something else I need to fix?
- Earl_HD
  MYOB Moderator
  8 months ago
  Hi Cruisergirl,
  
  It does sound like quite an unusual, and while you've done a great job checking the linked payable accounts, this might be something our back end team should investigate further. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
  
  Regards,
  Earl