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romopizzabar's avatar
romopizzabar
Member
6 months ago

Superannuation pending authorisation

Hi there,   I just saw that I still have some super payments pending since August 2023. I tried to authorise the payment several times but I have an error message that pop up “ A problem occurred ...
Earl_HD's avatar
Earl_HD
MYOB Moderator
6 months ago

Hi romopizzabar,

Thanks for raising this! When you see this error, our back-end team will take a closer look at your file to sort it out. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

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