Forum Discussion

Alspa's avatar
Alspa
Member
9 months ago

The linked account for Electronic Payments cannot be used for Electronic Payments

I had one bank feed connected to 1-1400 Savings Account which I used to pay my employees with. This account was linked to "Bank account for electronic payments" in the linked categories. I had no tro...
Alspa's avatar
Alspa
Member
9 months ago

Hi Princess,

 

Thank you for your response. May I stress that I have been using electronic payments on the account 1-1400 for 8 years without an issue. It only became an issue after deleting a non related account. MYOB support remoted into my computer today and they could not figure out what the issue was and why it was doing what it was doing. Hoping somebody could shed some light on this issue.

 

Cheers,

Alspa

 

Genreve_S's avatar
Genreve_S
MYOB Moderator
9 months ago

Hi Alspa, 

 

Thanks for pointing out when the issue started. It looks like the error has to do with the date rather than any deleted accounts, based on the screenshot. Try changing the upload date to today and see if that helps. Also, this link that Princess previously gave could explain the error message.

 

If you have any more questions, feel free to ask!

 

Thanks,
Genreve

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