Forum Discussion

Leanne002's avatar
Leanne002
Member
15 days ago

Cancel MYOB Subscription

Hi,

I'm trying to cancel my MYOB subscription but when I login to my account it doesn't give me the option. Customer service takes hours to get through, so any help on here would be appreciated please. 

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi Leanne002.

    That definitely sounds like a hassle, especially when you’ve already spent time trying to sort it out.
     

    You won’t be able to cancel the subscription directly in My Account, but you can lodge a cancellation request there so the team can pick it up and help from their side. myaccount.myob.com

    Regards,
    Earl