Cannot Add negative line when creating sales Invoice
we are implementing MYOB export Online version in our software in which I have to add negative line for excess in the sales inovice but I am getting Bad request error. Well I have checked Validation...
Thank you for your post, and a warm welcome to the Community forum.
It seems that the save button might be hidden, and I appreciate your patience. For AccountRight, the display settings are pulled from Windows, and sometimes adjusting these settings can resolve the issue. I recommend trying to minimize the supplier creation window to check if the "OK" button becomes visible. You may also refer to this Help article, Fixing display issues, which provides troubleshooting steps that may assist in resolving this matter.
Please let me know if you require further assistance. I'm happy to help.
If my response has answered your question, please click on "Accept as Solution" to help other users find this information.
In order for me to help you further, could you provide me a screenshot of the error message? Also, could you clarify how and what you are trying to export? Perhaps you could add a screenshot of the sales invoice as well?
All our customers are Car Panel shop owners and they have invoices which includes excess amount. However, excess amount are deducted from the tax invoice before GST.
So, is there any way we can deduct that excess amount from the invoice by adding negative line item?
Please find the attachment which showcases the scenario.
You should be able to add a negative line in your software. My screenshot below shows how this is generally done. If you are unsure about the accounts and tax allocated, I recommend you talk to your accounting advisor.
If this is not what you see, could you send me a screenshot of the error message and the entered invoice in the accounting software you are using?
I am working on MYOB Essential Online Version and inserting inovice by calling API. I know we can do in the Desktop Version also can add Netgative in MYOB Account manually but not when using online vesrion.
Thanks for your post and welcome here to the Community Forum. Thank you for flagging this to us and thank you for your effort trying to resolve this. We apologize that you had that experience when confirming your company file, and we appreciate your patience on this issue.
For AccountRight Basics, you may get your company file code by going to Help>> Confirm a File >> Select by Phone.
If you still have issues confirming your company file, please provide the following information in a private message for us to check this further.
The serial number of the product - Setup>>Company Information
The company file ID - Help>>About AccountRight/Accounting
Please let me know if you have any problems with this.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Thank you for updating us. We are thankful for your effort in reaching out to our Live chat team, and we are glad to hear that they resolve this for you. Thank you once again for your patience and understanding.
Feel free to come back to the Community Forum if you have any more questions, we are more than happy to assist.
Cheers, Leneth
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Invoice","id":"message:711570","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:252245"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Bus-Sales"},"conversation":{"__ref":"Conversation:conversation:711570"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:711570"},"body@stripHtml({\"truncateLength\":200})":" we are implementing MYOB export Online version in our software in which I have to add negative line for excess in the sales inovice but I am getting Bad request error. Well I have checked Validation...","body@stringLength":"413","rawBody":"
we are implementing MYOB export Online version in our software in which I have to add negative line for excess in the sales inovice but I am getting Bad request error. Well I have checked Validation error and warning message and got to know that its expected message when you add negative amount. But, I am not sure how do I handle this senariao when I need to add negative line please advice thanks.
we are implementing MYOB export Online version in our software in which I have to add negative line for excess in the sales inovice but I am getting Bad request error. Well I have checked Validation error and warning message and got to know that its expected message when you add negative amount. But, I am not sure how do I handle this senariao when I need to add negative line please advice thanks.
"},"Conversation:conversation:711570":{"__typename":"Conversation","id":"conversation:711570","solved":true,"topic":{"__ref":"ForumTopicMessage:message:711570"},"lastPostingActivityTime":"2021-07-09T09:55:48.861+10:00","lastPostTime":"2021-07-09T09:55:48.861+10:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:711570":{"__typename":"ModerationData","id":"moderation_data:711570","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:711570_1":{"__typename":"Revision","id":"revision:711570_1","lastEditTime":"2021-07-06T11:39:50.532+10:00"},"ForumReplyMessage:message:711902":{"__typename":"ForumReplyMessage","id":"message:711902","conversation":{"__ref":"Conversation:conversation:711570"},"author":{"__ref":"User:user:250503"},"revisionNum":1,"uid":711902,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Bus-Sales"},"subject":"Re: Cannot Add negative line when creating sales Invoice","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:711902"},"parent":{"__ref":"ForumTopicMessage:message:711570"},"body":"
In order for me to help you further, could you provide me a screenshot of the error message? Also, could you clarify how and what you are trying to export? Perhaps you could add a screenshot of the sales invoice as well?
\n
\n
Looking forward to hearing back from you.
","body@stringLength":"566","rawBody":"
Hi
\n
\n
Thanks for your post.
\n
\n
In order for me to help you further, could you provide me a screenshot of the error message? Also, could you clarify how and what you are trying to export? Perhaps you could add a screenshot of the sales invoice as well?
\n
\n
Looking forward to hearing back from you.
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display: inline-block;\n }\n\n .footer-links-wrapper ul li a {\n margin-right: 20px;\n }\n\n .footer-links-wrapper-2 {\n justify-content: space-between;\n }\n}\n\n.myob-social-links a:hover .myob-icon {\n fill: #969ea7;\n}\n\n.myob-social-links .myob-icon {\n -webkit-transition: fill 0.2s ease-out;\n transition: fill 0.2s ease-out;\n fill: #687480;\n}\n\n.myob-social-links .myob-icon a {\n -webkit-transition: color 0.2s ease-out;\n transition: color 0.2s ease-out;\n color: #969ea7;\n text-decoration: none;\n}\n\n.myob-footer-copyright {\n color: #687480;\n padding-right: 20px;\n}\n\n.myob-footer-copyright a,\n.myob-footer-copyright a:hover {\n color: var(--lia-rte-custom-color-18);\n}\n\n.myob-social-links {\n margin-bottom: 0;\n}\n\n.myob-social-links li {\n float: left;\n margin-bottom: 0;\n line-height: 0;\n}\n\n.myob-social-links li + li {\n margin-left: 1.25em;\n}\n\n.myob-social-links li a:before {\n content: \" \";\n display: inline-block;\n width: 24px;\n height: 24px;\n background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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padding: 2.5rem var(--lia-bs-grid-gutter-width);\n margin: 0 auto;\n font-size: 0.875rem;\n\n @media (min-width: 576px) {\n max-width: 33.75rem;\n }\n\n @media (min-width: 768px) {\n max-width: 45rem;\n padding: 2.5rem calc(var(--lia-bs-grid-gutter-width) * 0.5);\n }\n\n @media (min-width: 992px) {\n max-width: 60rem;\n }\n\n @media (min-width: 1260px) {\n max-width: var(--lia-container-max-width);\n }\n}\n\n.custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 {\n display: flex;\n justify-content: flex-start;\n flex-wrap: wrap;\n width: 100%;\n color: var(--lia-rte-custom-color-18);\n\n ul {\n list-style: none;\n padding: 0;\n flex: 100%;\n margin-bottom: 0;\n\n li {\n a {\n color: var(--lia-rte-custom-color-18);\n padding: 0.3125rem 0;\n display: inline-block;\n }\n }\n }\n\n + .custom_widget_Custom_Footer_footer-links-wrapper_7twck_40 {\n border-top: 1px solid #687480;\n margin-top: 1.25rem;\n padding-top: 1.25rem;\n 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Hi Yanike,
I am working on MYOB Essential Online Version and inserting inovice by calling API. I know we can do in the Desktop Version also can add Netgative in MYOB Account manually but not when using online vesrion.
I am working on MYOB Essential Online Version and inserting inovice by calling API. I know we can do in the Desktop Version also can add Netgative in MYOB Account manually but not when using online vesrion.
Thanks
Heena
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:712462_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:712669":{"__typename":"ModerationData","id":"moderation_data:712669","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS03MTI2NjktMzE4NDNpQUY0OUQ2OTBDQzJFRjkwOQ?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bS03MTI2NjktMzE4NDNpQUY0OUQ2OTBDQzJFRjkwOQ?revision=1","title":"Screenshot 2021-07-09 115256.jpg","associationType":"BODY","width":1201,"height":837,"altText":null},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS03MTI2NjktMzE4NDJpQTA5RjU0OTRGRjk2MTY5RA?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bS03MTI2NjktMzE4NDJpQTA5RjU0OTRGRjk2MTY5RA?revision=1","title":"Screenshot 2021-07-09 115302.jpg","associationType":"BODY","width":1193,"height":820,"altText":null},"AcceptedSolutionMessage:message:712669":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:250503"},"id":"message:712669","revisionNum":1,"uid":712669,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Bus-Sales"},"parent":{"__ref":"ForumReplyMessage:message:712462"},"conversation":{"__ref":"Conversation:conversation:711570"},"subject":"Re: Cannot Add negative line when creating sales Invoice","moderationData":{"__ref":"ModerationData:moderation_data:712669"},"body":"
To enter a negative invoice in the browser version of AccountRight you will have to use a negative number of units and a positive unit price amount to create the negative line.
To enter a negative invoice in the browser version of AccountRight you will have to use a negative number of units and a positive unit price amount to create the negative line.
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This invoice won't save:
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This invoice will save:
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Does that work for you now?
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Hi,
All our customers are Car Panel shop owners and they have invoices which includes excess amount. However, excess amount are deducted from the tax invoice before GST.
So, is there any way we can deduct that excess amount from the invoice by adding negative line item?
Please find the attachment which showcases the scenario.
All our customers are Car Panel shop owners and they have invoices which includes excess amount. However, excess amount are deducted from the tax invoice before GST.
So, is there any way we can deduct that excess amount from the invoice by adding negative line item?
Please find the attachment which showcases the scenario.
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You should be able to add a negative line in your software. My screenshot below shows how this is generally done. If you are unsure about the accounts and tax allocated, I recommend you talk to your accounting advisor.
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If this is not what you see, could you send me a screenshot of the error message and the entered invoice in the accounting software you are using?
You should be able to add a negative line in your software. My screenshot below shows how this is generally done. If you are unsure about the accounts and tax allocated, I recommend you talk to your accounting advisor.
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If this is not what you see, could you send me a screenshot of the error message and the entered invoice in the accounting software you are using?
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