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CAITIELEE's avatar
CAITIELEE
7 months ago

CAN'T DELETE A BILL

Hey - I'm struggling to delete a bill - it is giving me the 'you cannot delete a bill with a payment applied' message but there is not payment in the activity history?   I'm wondering if its a cred...
Earl_HD's avatar
Earl_HD
MYOB Moderator
7 months ago
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Hi CAITIELEE,

This issue occurs when a payment has been applied to the bill. To delete a bill, go to the Bills page (Purchases menu > Bills). If a payment has been applied, you'll need to delete the payment first before you can remove the bill. For more detailed instructions, you can refer to this help page. Deleting a bill, quote or order

I hope this helps!

Regards,
Earl

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Hey - I'm struggling to delete a bill - it is giving me the 'you cannot delete a bill with a payment applied' message but there is not payment in the activity history?

 

I'm wondering if its a credit that has been applied but I cannot find it? Maybe a glitch?

 

I need help :(

 

 

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Hey - I'm struggling to delete a bill - it is giving me the 'you cannot delete a bill with a payment applied' message but there is not payment in the activity history?

 

I'm wondering if its a credit that has been applied but I cannot find it? Maybe a glitch?

 

I need help :(

 

 

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Hi CAITIELEE,

This issue occurs when a payment has been applied to the bill. To delete a bill, go to the Bills page (Purchases menu > Bills). If a payment has been applied, you'll need to delete the payment first before you can remove the bill. For more detailed instructions, you can refer to this help page. Deleting a bill, quote or order

I hope this helps!

Regards,
Earl

","body@stringLength":"952","rawBody":"

Hi ,

This issue occurs when a payment has been applied to the bill. To delete a bill, go to the Bills page (Purchases menu > Bills). If a payment has been applied, you'll need to delete the payment first before you can remove the bill. For more detailed instructions, you can refer to this help page. Deleting a bill, quote or order

I hope this helps!

Regards,
Earl

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