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Sue-Provincial's avatar
Sue-Provincial
Experienced Cover User
2 months ago

Emailing purchase invoices to my intray isn't working

I have been emailing invoices to my intray for years and this morning they aren't working.  I have also tried uploading the document ajd under the file name it says "Something went wrong" and on the right hand side just above the Close button, it says "some documents couldn't be added".  Is there an issue with the Intray?

1 Reply

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 months ago

    Hi Sue-Provincial,

     

    Thanks for checking in. You’re not alone, we’ve had a few other customers posted the same issue with sending and uploading documents to the In Tray, and our team is looking into it. Really sorry for the hassle this is causing. As soon as we know more and have next steps, we’ll be in touch with an update.

     

    Cheers,

    MYOB

     

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