Forum Discussion

Learoy's avatar
Learoy
Trusted Cover User
6 months ago
Solved

Error Message when saving an invoice

How do I start a "Live Chat"?  I am having problems with a large item sales invoice. I am trying to change the Tax Code on the last item of the invoice and when I hit record. I get an error message ...
  • Learoy's avatar
    Learoy
    5 months ago

    Hi Genreve,

    I have contacted the data repair team in MYOB who have fixed this problem for me.

Genreve_S's avatar
Genreve_S
MYOB Moderator
6 months ago

Hi Learoy, 

 

That “Something went wrong” message can pop up for a bunch of different reasons. The quickest way to sort it out is to grab your AccountRight log and send it over to the support team through a support request on MyAccount.

Or if you’d rather chat, you can jump onto our live chat with MOCA, our virtual assistant, and we’ll help you out.

 

Regards,
Genreve 

  • Learoy's avatar
    Learoy
    Trusted Cover User
    5 months ago

    Hi Genreve,

    I have contacted the data repair team in MYOB who have fixed this problem for me.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.