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APMMichelle's avatar
APMMichelle
Experienced User
6 hours ago

Incorrect Due Date Displayed on COD Supplier Bills

Hi,

I've recently noticed what appears to be an issue with the due date being assigned to supplier bills.

We received and uploaded a supplier invoice with:

  • Invoice Date: 04/09/2026
  • Payment Terms/Due Date: C.O.D.

However, after the bill was created in MYOB, the Bills List screen displayed a due date of 04/10/2026, effectively treating the invoice as being due 30 days from the invoice date.

Because the bill appeared as not yet due, it remained unpaid. We only became aware of the issue when the supplier contacted us to follow up on payment.

Could you please advise:

  • Is this a known issue?
  • Are there any settings within MYOB that could cause a COD invoice to be assigned a due date one month from the invoice date?
  • Is there a way to ensure uploaded supplier invoices with COD terms default to the invoice date as the due date?

I look forward to your advice.

Thanks...Michelle

browser

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    4 hours ago

    Hi APMMichelle,

     

    I’m sorry this caused a payment to be missed. I’ve reviewed the screenshot, and it shows the bill was entered with an issue date of 04/09/2026 but a due date of 04/10/2026, even though the supplier invoice says C.O.D. This is a known limitation with C.O.D. payment terms in the browser version of MYOB Business. Because C.O.D. doesn’t provide a specific date for MYOB to calculate, the bill can fall back to the default payment terms set in the file. In this case, it appears the default is 30 days from the invoice date. You can check this under Settings > Sales settings > Payments. However, there isn’t currently a setting to make uploaded C.O.D. supplier invoices automatically use the invoice date as their due date, and supplier-specific payment terms can’t be saved in the supplier card in MYOB Business.

     

    For now, we recommend checking the due date when reviewing uploaded bills and changing it to the invoice date before saving the bill. If this is happening even when the correct due date is shown on the uploaded invoice, reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so they can review the specific bill and file settings.

     

    Regards,

    Sai

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