Forum Discussion

Lucky1's avatar
Lucky1
Cover User
1 year ago
Solved

Incorrect payment amount applied - need to change

when entering monthly sales via stripe I accidentally applied a payment amount of $54,535.22 when the actual amount received was $5,435.22. How can I change the payment applied to the actual $5,435.2...
  • Earl_HD's avatar
    Earl_HD
    1 year ago

    Hi Lucky1,

    Welcome to the Community Forum! In AccountRight, you will delete the incorrect payment and reprocess it with the correct amount, ensuring that your GST report reflects the accurate figures. However, it is best to contact Stripe as we are not sure if Stripe will be affected. For more information on contacting Stripe, you can refer to this help page:

    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
1 year ago

Hi Lucky1,

Welcome to the Community Forum! In AccountRight, you will delete the incorrect payment and reprocess it with the correct amount, ensuring that your GST report reflects the accurate figures. However, it is best to contact Stripe as we are not sure if Stripe will be affected. For more information on contacting Stripe, you can refer to this help page:

Regards,
Earl

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