Incorrect payment term
Hi, My invoices are meant to be COD but when I email it to client it gives them a 30 day payment term. This is so crippling for freelancers. Please advise me on how to proceed to get this rectified....
Forum Discussion
I check the payment term on my invoices before sending. This was set to prepaid. This is a glitch, with the invoice showing prepaid, but the emailed body showing a 30 day payment term.
Hi angevarma,
If you've checked that the payment term is set to COD in your sales settings and on the invoice itself, but it changes to a 30-day term when emailed, it sounds like there's a glitch at play. The best way to tackle this is to get in touch directly with our support team. Make sure to share all the necessary details and screenshots so they can dive into the issue and get it sorted out for you. You can find all the ways to reach them here.
Cheers,
Princess
