Does anyone have a solution on how to fix the auto numbering of Quotes and Invoices. So when creating a quote it gives a number - QU234567 then when converting it to invoice it does not follow the previous invoice number, it takes the quote number as the invoice number?
I too don't like this feature at all, invoices and quotes need different sequencing otherwise it's too confusing.
How can we get around this? Anyone else having these issues? Having a quote with an INV reference is confusing, a quote could be a few weeks/months old before it is actually accepted.
I'm having to manually change every quote and invoice number.
Hi Evolution,
Thanks for the response.
I understand how this affects how you record invoices and quotes. I had previously received an update from the development team that this change is currently being worked on. Unfortunately, I don't have a time frame when this would be changed. Regardless, we appreciate your patience.
In the meantime, feel free to let us know if you require any other assistance.
Thanks,
Genreve
Hi CB78,
Thanks for your post. Please allow me to extend to you a very warm welcome to the Community Forum.
In the upgraded version of MYOB Business/Essentials, the invoice and quote use the same reference number sequence. When you convert a quote into an invoice, it will use the next number in the invoice number sequence.
Please do not hesitate to post again if you need help in the future.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Cheers,
Leneth
When I convert a quote into an invoice, it uses the quote number, my next invoice then follows that number and not the last invoice number, i.e. last invoice number 00004156, I convert quote number 00003995 to an invoice, which uses the same number. after that my next invoice uses 00003996 and not 00004157.
this is time consumming and if not pick up confusing. Quote numbers need to be differant from invoice numbers.
Hi KJIS,
Thanks for your post, and welcome to the Community Forum!
In MYOB Business/Essentials, both the quote and invoice numbers are system-generated. If you encounter an issue with this, you might need to advance to a future number in the sequence for the system to recognize it correctly. For instance, if the last number in the sequence was 100, setting the next number as 101 and recording it should proceed to 102. If this doesn't work, try jumping to a higher number like 120 to see if the system resumes numbering from there. This process can help identify where the numbering might be stuck.
Feel free to post again, we're happy to help!
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Regards,
Earl
