Forum Discussion
Genreve_S
MYOB Moderator
Hi pippypip
Thanks for posting.
In this situation, we need to check and make sure that the email defaults of the file are set up properly.
Check this Help Article "Set up default emails" for help in editing the setup. The values that this default email message pulls from is depending on the email variable. Please remember that the email variables customer_full_name and customer_business_name are different and are being used depending if the customer contact is set up as a company or an individual customer.
Please reply to this thread if you need further help.
All the best,
Genreve.
pippypip
2 years agoTrusted Cover User
Works for individual customers. Need help with Company/Business customers.