19 days ago
Online payment surcharge
Hello. For online payments I have only selected credit card (not BPay) and to pass on the charges to the customer. Yet still I receive an invoice from MYOB for the credit card surcharge. How can I ...
Hey McLarenTech
One quick tip is if you change this setting on an invoice you've already sent, you'll need to save your changes and re-send the invoice in order for them to update. Step by step instructions on updating your surcharge preferences can be found on this page here. We've also got this page which has more information and a break down of how online payment fees and charges work in case.
Cheers, Amanda.
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.