Online Payments - BPAY
The BPAY surcharge issue needs to be addressed urgently. Can we please have either: 1. the ability to automatically pass on BPAY merchant surcharge fees to clients on invoices, just like we do w...
Forum Discussion
Hi RDes
Thanks for your post. Welcome to the MYOB Community Forum, I hope you find plenty of useful information.
- For the BPAY surcharge fees, Standard fees are apply, however currently surcharging cannot be passed on to the payee. BPAY has no ability to surcharge.
- BPAY has no ability to turned off at the moment.
I hope these helps. If you need further assistance feel free to post again. We're happy to assist you.
If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.
Best Regards,
Cel
Not even close as an acceptable answer. All you've done is acknowledged the grievance. Which I share.
Hi igatax,
Thanks for your post and welcome here to the Community Forum. We apologize for any inconvenience this may have caused you. We value your patience and understanding during this time.
I've confirmed that one of our moderators, Genreve_S, has already addressed your initial post in the community. We will now close this thread. If you come across any additional issues, please feel free to initiate a new post, and one of our moderators will be available to assist you.
Cheers,
Leneth
