My client paid me 4 business days ago and the payment still hasn't been received into my bank account. It always ends up in my bank at 2 business days but it still says processing in myob on the transaction page. Is there a delay with anything at the moment? She pays me the same way every time and it never takes this long to come through.
Came here as I am having the same issue, looked at my online transactions report and I have credit card payments still listed as processing going back to 06/02 where normally it is 2 days max to receive the funds.
Hi Sonnyside1 and GreshM,
Welcome to the Community Forum!
When a client pays with a credit card, it usually takes a few business days for the funds to show up in your account. This process can take up to 5 business days, and sometimes a bit longer if there are weekends or public holidays involved. If you still haven't received the payment, double-check that the client's payment details were entered correctly and that there are no issues with their credit card. Also, make sure to verify that the payment has been credited to your bank account.
Cheers,
Shella
There is definitely something else going on here, I have even had 2 transfers come in today for more recent payments and the sequential number attached to the transactions on my bank statement is missing one as can be seen in the attached image
Yeah something is definitely going on, the payment has dissapeared from processing and literally dissapeared into thin air. Isn't showing in my completed transactions at all but the invoice still says it's completed and closed
