2 years ago
Recurring invoices problem
I am no longer able to create recurring transactions from invoices I have created. This problem has been occuring for about four weeks. When I try to save a recurring invoice, I get an error message ...
Hi Kenrick
Thank you for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.
We appreciate your patience and understanding on this matter. We are aware that some users are having the same issue, we apologize for the inconvenience. This was been escalated to our product team, there is no timeframe for the resolution yet. Rest assured that this is set as priority and we'll provide communications and updates on this issue.
Please feel free to post again I'm happy to assist.
Cheers,
Princess
Its a pretty serious problem when the function doesnt work. I think escalation is good but no time frame for a fix for a non function is not acceptable.