Secure Invoicing
I have a few concerns about the new Secure Invoicing upgrade we are being basically forced to do. We don't have online payments from our customers and probably never will. So now instead of emailing...
Forum Discussion
Hey Wendy2018
Emailing invoices from your MYOB file will only be restricted if you don't complete the business verification process. This page has more information on the documents and information required for the business verification process.
If you have any questions about or need help throughout the verification process, you can reach the team by raising a case from your My Account dashboard, make sure to select 'Financial Services' and the team will be able to reach out and assist accordingly.
Perhaps Amanda someone might be able to explain why we need to submit turnover? We pay for a service if we have 1 invoice or 1000 per month it is irrelevant.
They won't explain, well they do but its the scripted party line of security they are hiding behind.
I did however get a call back from someone supposedly higher up that agreed that the questions being asked are killing 2 birds with one stone, whilst being (cough cough) flexible and allowing us to opt out of the secure invoicing after giving them all the information they have no right to obtain from us in the first place!!. Turnover.. seriously, how does that relate to security in anyway.. And bank details.. they already have that.
