Secure Invoicing
I have a few concerns about the new Secure Invoicing upgrade we are being basically forced to do. We don't have online payments from our customers and probably never will. So now instead of emailing...
Forum Discussion
MYOB didn't want to do this, its all to do with the new Know Your Customer and Anti-Money Laundering laws that are coming into effect. MYOB needs to be compliant with the new laws, this is what they came up with. Xero, QuickBookx, Reckon, Sage etc they will all have to do something similar.
Unfortunately, there wasn't enough warning about it, its now coming up on my clients Dashboards that they only have 16 days to do this before it kicks in, it really should have been more obvious that this needed to be done rather than leave it so close to the EOFY.
Its an opt in or lose the feature situation, we'll be seeing this more often with the new laws.
Hi EM10, I was in this position last year, extremely angry, frustrated and worried because I did not want to provide MYOB with my sensitive information and didn't want to lose my ability to send invoices. I called MYOB, emailed them and argued on this forum, but eventually lost my ability to send invoices through the software and was forced to manually attach PDF to emails, until I was provided with an acceptable solution by others on this forum.
To be clear, it IS MYOB's choice to request Verification of your business, you are only required to Verify if you use MYOB's Secure Online Payment System. It has nothing to do with your invoices, it's because MYOB is a financial services Provider. MYOB has chosen to bundle secure invoicing with secure payments in an 'ecosystem'.
I have spoken to alot of people who love MYOB's payment system, and it does work to their benefit as explained by Mike, however many of us don't want to use it for various reasons.
As Mike suggests, mailto:[email protected] is the best way to get an exemption from verification and retain your ability to send invoices. If that fails, their are other alternatives which can be found in previous comments.
