Unable to login - back up in progress
Unable to login - back up in progress Good Morning, Back-up was made last night and it took too long up to this morning. Now I am unable to log into MYOB; a message box pops up 'backup in progr...
Forum Discussion
Hi cml-72702968 ,
Thanks for your post. I'd be glad to help you with this. Could you please reply with the last four digits of your serial number? Thank you!
Looking forward to your response.
Regards,
Earl
4317
Hi cml-72702968 ,
Thanks for your response. My apologies, but I can't seem to locate the serial number ending in 4317 from the email registered here on the Community Forum. Could you please send me a private message with the serial number instead? Thank you!
Looking forward to your response.
Regards,
EarlHi Earl,
I am not sure how to send you a private message.
Hi Earl,
I am unable to send you private message. so please note our serial no. mentioned in my earlier post. The whole day we were not able to enter transactions to MYOB because of this error unable to log in due to backup in progress.
regards,
Cml-72702968
Hi cml-72702968 ,
Thank you for providing the information via private message. I have successfully arranged an online script for your file that should fix the issue. Please log out and then log back in again.Thank you for your patience.
Regards,
Earl
