Emailed invoices Invoice summary.
I’m consistently getting called by customers saying they can’t find my banking details because they read the invoice summary. Is there a way to remove invoice summary from emails to resolve this?
Forum Discussion
2 Replies
That’s disappointing. Not sure why a summary is even necessary. It only suits volume clients and a significant portion of users would be sending single invoices.
Hi Greatglass,
I can see how the emailed invoices setup can be confusing. At the moment, there isn’t a way to remove the Invoice Summary from the email body.
As a workaround, we’d recommend asking customers to check the attached PDF invoice for the full breakdown and your payment details.
Regards,
Genreve
