Forum Discussion

HmmmReally's avatar
HmmmReally
Trusted Cover User
3 days ago

Pay-day Super

After having processed the pay run I then go to pay super function. The message basically equates as "I'm sorry but our over priced accounting solution has let you down once again", try later. This then after fifteen years of asking to be able to email a customer payment receipt. Unfortunately we're married to the API else I'dof  said heave ho long ago. MYOB, do you even read the posts?

1 Reply

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 days ago

    Hi HmmmReally,

     

    Sorry this left you stuck after processing the pay run, especially when you’ve been asking for emailed customer payment receipts for so long. We were aware of an issue yesterday when submitting super payments, and the good news is it’s now been resolved. We do read these posts, and feedback like this helps keep the gaps visible. If you run into the same issue in future, please continue processing your payments via your browser and check the MYOB Status Hub for incident updates.

     

    Cheers,

    Doreen