Hi there, I am trying to set up Wise as a supplier in MYOB AccountRight in order to make a payment to them. They have given me a NZD account number beginning 04-2021-xxxxxxx-xx. AccountRight is giving me a pop-up error "The Bank code is invalid". Payments NZ lists the 04 bank code as ANZ Institutional and Wise references their bank as JPMorgan Chase NZ. https://www.paymentsnz.co.nz/resources/industry-registers/bank-branch-register/?bank_number=04 Is there another way to set up MYOB AccountRight to make payments to Wise?Or can this bank code please be added as a valid code in MYOB AccountRight?

Hi to anyone following this thread. This issue seems to have been resolved. I have been able to add my Wise account 04-2021-xxxxxxx-xx and make a batch payment normally. Thanks for fixing this issue. But it took a lot longer than it should and would have been nice to get an official reply here when it was fixed. Cameron

Bank Code is Invalid for Wise Account (NZ)

20 Replies

chrissya
Contributing User
4 months ago
hi Mike_MYOB Really?? Since February??? And no Comms from MYOB on the matter? IT'S OCTOBER. I have clients who have been waiting for this update. Not good enough
Mike_MYOB
Community Manager
4 months ago
Hey there Wanzi , thanks for noticing and updating your post.
We added Wise payments for bills earlier this year in February for NZ.
This was in our release notes, but its a miss on my part that we didn't find and update your post here to let you know as well.
Glad this was sorted for you > Mike
Wanzi
Member
4 months ago
Hi to anyone following this thread. This issue seems to have been resolved. I have been able to add my Wise account 04-2021-xxxxxxx-xx and make a batch payment normally.
Thanks for fixing this issue.
But it took a lot longer than it should and would have been nice to get an official reply here when it was fixed.
Cameron
BookkeepingTeam
Cover User
9 months ago
I note last update was 3 months ago. Is it possible to check in with this, add another partner want !!! & provide us with another update please. Thanks Team
Shella_A
MYOB Moderator
1 year ago
Hi Mel_Achterberg,

I appreciate your patience and understanding with this matter. As mentioned previously in this thread, the case regarding the WISE bank account error has been passed to the right team and is still in progress. While I don't have an exact timeframe for the fix just yet, I’ve made a follow and hope that this can be prioritized soon.

Regards,

Shella
Mel_Achterberg
Experienced User
1 year ago
Any updates on this? We have just tried to enter a WISE bank account and received the same error..
Princess_R
MYOB Moderator
1 year ago
Hi Vivek2,

Thanks for sharing, user stories are definitely helpful when our product managers and developers are considering changes to other priorities. As mentioned previously on this post, a case was raised to request this enhancement to the software. We'll follow up to add your user story/summary and hope that this can be prioritised for a resolution soon.

Cheers,

MYOB
Vivek2
Member
1 year ago
Let's make it even easier for you MYOB. Here's a user story which you can copy and paste straight into your backlog.

Title: Accept all bank branches in New Zealand
User story: As a bookkeeper, I want to be able to pay suppliers into their Wise or Emerge account so they can operate their business, and to keep our suppliers happy.

Acceptance criteria:
- To be able to pay into 04-2014- xxxxxx-xxx bank accounts
- To be able to pay into 04-2021-xxxxxx-xxx bank accounts

It's incredible that people need to consider move their current account because of YOU. I don't think you understand how important this is to the New Zealand Small Business Ecosystem which you claim to support.
Wanzi
Member
1 year ago
I agree with the other posts 100%, this is really not good enough. We are currently unable to pay legitimate NZ bank accounts using your software. This is a serious deficiency that should be a high priority and have been fixed in the next update after being notified of the error.

We are sitting here 6 months later with nothing.

It seems you are begging us to look at other software for our accounting needs.
Vivek2
Member
1 year ago
I already did...1 month ago