Forum Discussion

Nicccc's avatar
Nicccc
Experienced Cover User
4 years ago
Solved

emailing invoices

Since moving to online cloud-based AccountRight I have found several issues with emailing invoices to customers: 1 - invoices are sent as links rather than attachments. Some recipients do not like t...
  • Steven_M's avatar
    Steven_M
    4 years ago

    Hi Nicccc 

     

    Is it all invoices that you are sending or only a certain amount? In addition to that, if you send an invoice to yourself does it have that marker appear? Assuming that value is not appearing on those emails, it would be something that is being added at the recipient's end.

Nicccc's avatar
Nicccc
Experienced Cover User
4 years ago

Hi Steven

thank you, that works for the pdf. However the subject line in the email defaults does not include the word

"[BULK]" but this is what appears for the recipient. Can this be eliminated?

Nic

Steven_M's avatar
Steven_M
Former Staff
4 years ago

Hi Nicccc 

 

Is it all invoices that you are sending or only a certain amount? In addition to that, if you send an invoice to yourself does it have that marker appear? Assuming that value is not appearing on those emails, it would be something that is being added at the recipient's end.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.