GST Number not showing on invoices

Hi Chelsea531,

Thanks for checking that and for making sure all the right fields are filled in. What you’re seeing is actually a known issue with the GST number on the standard template, and it’s already been passed on to our development team for further investigation. At this stage, I’m not able to share a timeframe just yet, but it has definitely been flagged with the team.

Even if the GST box doesn’t stay ticked in the browser settings, the GST number should still appear automatically when the invoice is printed, as it’s required for all New Zealand invoices and can’t be removed from the template.

Cheers,

Princess

I have this issue as well. I have checked the Business settings and the GST number is definitely in there. Also the template is the standard one you make in Accountright online browser (not a custom template).

When I edit template in the browser, I click GST but nothing changes on the template, and if I save and then go back, it is unticked again.

Hi Anvil1,

Nice pickup on the GST number. In MYOB Business, the two most common reasons it doesn’t show on invoices are:

• The ABN/GST isn’t in the main Business details field (Settings → Business settings → Business details).
• If you’ve recently migrated from AccountRight, you might still be using an older or custom template that doesn’t have the ABN/GST field on it.

Quick check: make sure your ABN is in Business details, then try a standard MYOB Business invoice template and see if it appears there.

Cheers,

Doreen

I have just had this pointed out to me after issuing a whole lot of invoices for the end of month.  I have managed to add it back in but don't understand how or why it was removed from a saved template.

Thanks mate, will try that for now

I've had the same issue, and I've added mine to the website field which I don't use (with text like "GST Number: 123-456-789").