Forum Discussion
97 Replies
- BJ328 days agoExperienced User
I can't find the dis-like button to put a thumbs down on Amanda's comment.
- Joe_DiMaria27 days agoContributing Cover User
If the invoices are customised by the user, how can you say that invoices were not "professional-looking" . could the QR code and BSB feature be an optional Addition that can be added to the custom invoice or is that too practical ?
- TTCBT25 days agoMember
This has to stop or have an option to turn it off, my customers cannot waste their time waiting for the prints to come out.
- AR_Stamps25 days agoMember
AmandaMYOB This has nothing to do with "professional looking invoices" and everything to do with siphoning. The QR code directs my customers to your payment portal and MYOB takes a cut of these payments. As there is no way to turn this feature off, this is dishonesty at best, and if I were to present this to the financial ombudsman, it may also be deemed "financial deception" and you would be opening yourselves up to a lawsuit. If this is not updated to include an OFF feature immediately (and not "per invoice workarounds") I will be investigating the legality associated with this feature. As MYOB is also now the most expensive option for my business, unless this feature is either binned or made fully optional, I will be transitioning to other accounting software as a priority.
- Toons25 days agoMember
AmandaMYOB simply not good enough. If we all decide to stop paying to use this service I'm sure you could give us a time frame fairly quickly.
It's absurd the amount of paper wasted from this silly update. I and my customers find it aggressive by sending this QR code for payment. Making it look like we are desperate for the money. It's unprofessional as is your stance on this matter. - Ausrec25 days agoContributing Cover User
We need options to turn this feature off as it causes confusion. It even prints when the invoice has already been paid.
- PUP24 days agoMember
I have found something that will work - open up an invoice, go to Edit Options, Manage default settings, Online Invoice Payments, right hand side of Online Invoice Payments you will see an arrow which will give you a drop down, then you can turn off Allow Online Invoice Payments....make sure you save your changes.
Hope this helps.
- __mick__24 days agoMember
After a week of tossing out paper I have changed my printing option to print both sides, but reading the comments I see a massive problem. This is on packing slips too? So anyone who scans the QR code can see the value of the invoice. I have a few big clients who don't want their staff from receivables knowing the value of the invoice. MYOB this is a violation of trust in your product.
- RobertsEC23 days agoExperienced Cover User
AmandaMYOB if you are working on updates, can you please have the function able to be turned OFF for certain customers via their Cutomer Cards? When we supply to both small business and major retailers, its a bit embarassing (and not professional) to have an invoice being emailed to Spotlight or Coles with a QR code to pay via credit card!!!
- BJ322 days agoExperienced User
SM29 I'm very worried about the apparent fix they are talking about.
To me I read it as they are just going to allow a selection of which page to print when you get to printer options.
If you ask me this is what the temporary fix should be not the final solution.
If this is the case I'm not going to turn online payments back on. Just leave it off forever because my staff will not remember to change this setting every time.
Fingers crossed they might surprise us for once and listen to what their users want...
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