Forum Discussion
97 Replies
- DM8328 days agoExperienced User
The only suggestion they have come up with is Xero
- Anne1029 days agoContributing User
HI,
I have tried choosing to print only the first page but unfortunately this option is shaded and unable to be changed when printing in MYOB.
My invoice paper has printed terms and conditions on the back, so when I print an invoice the QR code is printed over the top of these terms and conditions.
Is there any other solution please?
- H_Hoops29 days agoMember
We like others here print multiple copies of the invoices at time of dispatch. We have wasted so much paper today. We have a big portion of account customers who would never use this function. We like many other businesses have EFTPOS facilities for in person.
Double sided printing doesn't work for our invoice format.
This is a disaster needs to be an Option we can turn off. Or I need a discount on my subscription to cover the cost burden.
- Newcraft25 days agoExperienced Cover User
Hi AmandaMYOB
Appreciate your team is looking at a better solution, but in the interim the best approach would be to roll back this change until a better solution is found. This would not be hard to do.
It's obvious how frustrating this is for your customers including myself and I'd suggest you revert back to the way it was for now to keep everyone happy.
Thank you.
- BJ328 days agoExperienced User
Why do I need a how to pay on a delivery docket???
- BJ328 days agoExperienced User
OMG. Save a copy to your hard drive. Really MYOB!!
Could also print to PDF then print page one only. What a waste of time. Looking to have things easier not harder. Come on MYOB fix this now!!
- jenniek29 days agoUltimate Partner
Hi AmandaMYOB
The few clients that pay me online - have a link on the email "Pay Now" which is what they click on. Why do they need it on the invoice as well? They still need to download or print the invoice for their records. One one page would be ideal.
- FionaMiriam28 days agoExperienced Cover User
I found a work around - although its a very manual process and not ideal.
For each individual invoice if you go into edit options on the top of the invoice near the date you can select to not accept payments for this invoice. The printed invoice and emailed invoice now does not show the QR code. Once its printed you can edit it back to have that option on if you need it and the link will once again show on the invoice or email if this is needed.
At least now I can turn this off for the majority of my customer's where the payment link is not wanted / required.
- sari8528 days agoExperienced User
AmandaMYOB Your suggestions don't work. The page selection to print only page 1 is greyed out, choosing double sided print doesn't work for us plus it is all extra time that we don't have in a busy work environment. This feature needs to be reversed or at least made optional ASAP. So much paper waste...
- Chelly28 days agoExperienced Cover User
MYOBjv SaiMYOB ROC_MYOB PrueMYOB OneMYOB JessAMYOB cara-myob how can I stop the QR code page from being printed when I print customer invoices.
I am using MYOB Accountright
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